Mechanical
Knowledge of machines and tools, including their designs, uses, repair, and maintenance.
Troubleshooting
Figuring out what is causing equipment, machines, wiring, or computer programs to not work.
Reading Comprehension
Reading work-related information.
Critical Thinking
Thinking about the pros and cons of different ways to solve a problem.
Customer and Personal Service
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.